Responsible Gaming at FunBet

At FunBet, we're committed to providing a safe and enjoyable gaming environment for all our customers. Whilst gambling can be an entertaining pastime, we recognise that for some individuals it may become problematic. We take our responsibility seriously to promote safer gambling practices and provide comprehensive support tools to help you maintain control over your gaming activity.

Your Safer Gambling Toolkit

We offer a range of tools to help you manage your gambling activity responsibly:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
  • Spending Controls: Apply limits to your wagering amounts and potential losses over specified periods
  • Session Time Limits: Control how long you spend gambling by setting automatic session reminders and cut-off times
  • Reality Checks: Receive pop-up reminders showing how long you've been playing and how much you've spent
  • Take a Break: Temporarily suspend your account for periods ranging from 24 hours to 6 weeks
  • Self-Exclusion: Exclude yourself from gambling for a minimum of 6 months up to 5 years
  • Permanent Account Closure: Close your account permanently if you decide to stop gambling altogether

Recognising Problem Gambling

Gambling becomes a problem when it stops being fun and starts causing harm to your life. You may have a gambling problem if you:

  • Gamble to win back money you've lost (chasing losses)
  • Borrow money or sell possessions to fund your gambling
  • Spend more time or money gambling than you intended
  • Lie to family or friends about your gambling activities
  • Neglect work, family, or social responsibilities due to gambling
  • Use money intended for essential expenses like rent, bills, or food
  • Feel anxious, depressed, or guilty about your gambling
  • Find it difficult to stop or control your gambling urges

If any of these signs sound familiar, we strongly encourage you to seek help immediately and consider using our self-exclusion tools.

Tips for Safer Gambling

  • Set a budget before you start and never exceed it
  • Only gamble with money you can afford to lose
  • Never chase your losses
  • Take regular breaks and don't gamble for extended periods
  • Don't gamble when you're upset, stressed, or under the influence of alcohol or drugs
  • Keep gambling in perspective - it's entertainment, not a way to make money
  • Balance gambling with other activities and hobbies
  • Never borrow money to gamble

Self-Assessment and Support

If you're concerned about your gambling habits, we encourage you to complete our confidential self-assessment questionnaire available in your account. For personalised support and guidance, contact our Responsible Gaming Team at [email protected] or through Live Chat support.

Account Controls and Self-Exclusion

Temporary Exclusion: You can exclude yourself for periods from 24 hours up to 6 weeks. During this time, you won't be able to access your account or deposit funds.

Self-Exclusion: For longer-term protection, you can self-exclude for a minimum of 6 months up to 5 years. This is a serious commitment and cannot be reversed during the exclusion period.

Account Closure: If you wish to stop gambling permanently, contact our support team at [email protected] to close your account. Please withdraw any remaining balance before requesting closure.

GAMSTOP: We participate in GAMSTOP, the UK's national self-exclusion scheme. You can exclude yourself from all licensed gambling operators by registering at www.gamstop.co.uk.

Protection of Minors

Gambling is strictly prohibited for anyone under 18 years of age. We employ robust age verification procedures and encourage parents to:

  • Install parental control software to block access to gambling sites
  • Keep login credentials and payment details secure
  • Monitor children's internet activity
  • Educate children about the risks of gambling

Getting Help

If you or someone you know needs help with gambling problems, support is available from these organisations:

  • GamCare: Free confidential support and counselling - 0808 8020 133
  • Gamblers Anonymous: Self-help fellowship for problem gamblers
  • Gordon Moody Association: Residential treatment and support
  • Gambling Commission: www.gamblingcommission.gov.uk

Remember: gambling should always be enjoyable. If it stops being fun, it's time to stop. We're here to help you maintain control and gamble responsibly.